Terms of Service

Last updated: July 6, 2026

1. Acceptance of these terms

These Terms of Service ("Terms") are an agreement between you and Calendoula ("Calendoula," "we," "us," or "our") governing your use of our scheduling, point-of-sale, and business management platform, including our websites, mobile applications, and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a business, you represent that you are authorized to bind that business.

2. The Service

Calendoula provides tools for appointment scheduling, client management, point of sale, messaging, marketing, payroll, and related business operations. We may add, change, or remove features over time.

3. Accounts

You are responsible for your account credentials and for all activity under your account, including activity by staff members you invite. Keep your login information secure and notify us promptly of any unauthorized use.

4. Subscriptions, fees, and metered services

• Paid plans are billed in advance on a recurring basis at the pricing presented to you.
• Certain features are metered — for example, SMS text messaging is billed per message segment plus a monthly base fee charged only in months with usage. Metered charges are added to your invoice.
• A valid payment method on file is required to enable metered features.
• Fees are non-refundable except where required by law. You can cancel at any time; cancellation takes effect at the end of the current billing period.

5. Text messaging program

The Service can send SMS messages, such as appointment confirmations, reminders, login verification codes, and — where recipients have opted in — marketing messages. By providing a mobile number and opting in, you (or your clients) consent to receive such messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Carriers are not liable for delayed or undelivered messages.

Business Users are responsible for obtaining any consent required from their own clients before sending them messages through the Service and for honoring opt-out requests.

6. Client data

As between you and Calendoula, you own the client records and other content you enter into the Service. You grant us the rights needed to host, process, and transmit that content in order to operate the Service. Our handling of personal information is described in our Privacy Policy.

7. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law or regulation, including telemarketing and anti-spam laws (e.g., TCPA, CAN-SPAM).
• Send unsolicited or unlawful messages, or messages to recipients who have opted out.
• Attempt to probe, disrupt, or gain unauthorized access to the Service or its data.
• Resell or misrepresent the Service without our written permission.

8. Intellectual property

The Service, including its software, design, and branding, is owned by Calendoula and protected by intellectual property laws. These Terms do not grant you any rights in the Service other than the limited right to use it in accordance with these Terms.

9. Third-party services

The Service integrates with third-party providers (for example, payment processors such as Stripe and Square, and messaging carriers). Your use of those services may be subject to their own terms, and we are not responsible for third-party services.

10. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, Calendoula will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of the Service will not exceed the amounts you paid us for the Service in the twelve months before the claim arose.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms, non-payment, or risk to the Service or other users. Upon termination you may request an export of your data within a reasonable period.

13. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date above and, for material changes, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Venue for any dispute lies in the state or federal courts located in Tennessee.

Contact

Questions about these Terms? Email us at privacy@getcalendoula.com.